Finding the right debit order method

By Tim Smart


Many companies are not aware of the many advantages of employing a debit order company to collect monies from their customers, not to mention which debit order solution could be the suitable for their needs.

Having taken care of many organisations payment collection strategies I will try to explain why you need to be utilizing debit order as favorite payment collection solution to your enterprise along with which debit order strategy will be suitable to your industry and kind of customers.

Lets start looking into what a debit order is:

A debit order is an instruction that the bank or credit card account holder provides a organization to recover funds directly from their personal account. They way in which a customer provides this instruction is by completing a written or verbal (normally telephonic) debit order mandate.

A debit order, as we label it in South Africa, is often termed as a direct debit in many areas of the world. To learn more about direct debits please see the appropriate Wikipedia web site.

In South Africa there is generally two types of debit order. Electronic Funds Transfer (EFT) and Early Debit Order (EDO) which can further be broken into Authenticated Early Debit Order (AEDO) as well as Non-authenticated Early Debit Order (NAEDO). EFT debit orders run after EDO debit orders when processed through the standard bank debit order runs. Both AEDO and NAEDO debit orders run in a very randomised manner before EFT debit orders and give creditors an identical capability to collect monies from their debtors.

NAEDO debit orders were started in 2008 as a result of National Credit Act initiative and permit lenders to acquire up to R5,000.00 through the most fair manner possible. It is important to observe that normal EFT debit orders allow for collecting up to R500,000.00 per debit instruction.

EFTs are likely to be more affordable than AEDOs and NAEDOs but don't include the capability to track an individuals account/credit card for as much as 32 days. If monies were to arrive in the account inside the tracking period, these funds could be reserved for collection by the party initiating the debit.

Some short illustrations to explain where EFT and NAEDO debit order collections might be used:

1. An investment corporation wanting to collect an additional payment from one of their clients would most definitely make use of an EFT debit order since the probability of the client having funds available for collection is extremely high. The total amount to get collected would also many times exceed the R5,000.00 NAEDO limit and cost of the collection will be a factor.

2. Insurance brokers recovering a monthly payment from one of their clients for funeral cover might be best off making use of a NAEDO debit order run. The odds of this consumer having available funds is very low and tracking will be useful to keep tabs on the clientele account for when monies do turn up (typically their once a month compensation).

Just about any small loan provider would be best off making use of NAEDO since they do business with clientele who usually do not have funds available within their accounts especially on the normal debit collection dates. Nevertheless this is quite self evident as these individuals should have a history of obtaining credit and might have several debit orders to several loan providers going off on the same day. It is because of this that the randomisation of NAEDO orders could become an enormous benefit to make sure each creditor has an equal chance of being compensated.

Conversely any service agency will almost certainly choose EFT for their preferred debit order method as they maintain some sort of leverage over their client in the form of ending/suspending service as a way to obtain payment. Service providers also commonly do not offer any credit conditions and payment is completed on a regular monthly basis.

I realise there are many circumstances and edge cases which may warrant a service provider or creditor selecting to utilize either EFT or EDO debit orders and definately will investigate these scenarios in greater detail during my next blog post.




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